A Note from Sherman
Sherman Tate

In business or any organization every action or failure to act matters. Fundamentally, we clearly understand that it’s not always easy to make every decision. Nevertheless, we must remember that it takes courage to be an effective leader. Consistent with being courageous comes the necessity to be honest. It appears that these basic principles seem to have been forgotten. It is not uncommon to find an increasing number of organizational leaders that are egocentric and even irresponsible with respect to the decisions they make.

Typically, those placed in leadership roles tend to forget the importance of clearly communicating desired goals and objectives. Additionally, there is increasing occurrences of autocratic leadership behavior. When this happens the workforce will lose its will to win; trust and respect for leadership will decrease; therefore, success becomes fleeting. Conversely, when those at the top of the org chart understand that they do not have all the answers and actually involve and even challenge the rank-n-file the probability of success dramatically increases.

Sometimes it is more productive to spend more time asking good questions than trying to come up with the right answer. Don’t be confused by this statement – because right answers are important. However, right answers are often buried deep within the organization and without input from the men and women on the front line you may never get the right answer. You can find an answer, but it may not maximize the end results. Water is hot at 211 degrees, but raising the temperature by one degree (212 degrees) means the difference between something that is simply very hot versus something that generates enough force to move objects. Involving your workforce symbolically changes the motivational level to the point that the organization hits and in most cases surpasses established goals and objectives.

This simple metaphor should drive our every endeavor and remind us that seemingly small things can make tremendous differences. Fundamentally, employees don’t care how much you know until they know how much you care.

Sherman E. Tate